Refund policy

Return & Refund Policy – Tech Savvy5

At Tech Savvy, customer satisfaction is important to us. Please read our return and refund policy carefully.

Returns

  • Items may be returned within 7 days of purchase.

  • Products must be unused, in original condition, and in original packaging.

  • A valid receipt or proof of purchase is required.

  • Software, digital products, and downloaded items are non-returnable.

  • Items damaged due to misuse, water, or physical damage are not eligible for return.

Refunds

  • Once the returned item is inspected and approved, a refund will be processed.

  • Refunds will be issued via the original payment method or as store credit, depending on the situation.

  • Refund processing may take 3–5 business days.

Exchanges

  • Defective or damaged items may be exchanged for the same or similar product, subject to availability.

  • Exchanges must be requested within 7 days of purchase.

Non-Returnable Items

  • Clearance or promotional items

  • Gift cards

  • Software and digital products

  • Items without original packaging or receipt

Contact Us

For questions regarding returns or refunds, please visit our store or contact Tech Savvy5 customer support.